csr-av8-shipping

Customer Service - Shipping

Main Banner - Welcome to KISS My Legs, Edmonton, Alberta, Canada

First Order Is Risk Free, KISS My Legs, Edmonton, Alberta

Canadian Retail Customers:

  • Receive free expedited shipping to anywhere in Canada on any single order totaling $99.00+ (before taxes).
  • *$11.99 fixed-rate shipping for any single retail order placed and/or shipped within Alberta, British Columbia, or Saskatchewan that is less than $99.00 (before taxes).
  • *$15.99 fixed-rate shipping for any single retail order placed and/or shipped outside Alberta, British Columbia, or Saskatchewan that is less than $99.00 (before taxes).
  • Fees charged in Canadian Funds.
  • *Please note: We are not responsible for lost or stolen parcels.
  • Parcel Insurance is included on orders $100 or less (before fees) and covers the full contents in the event of damage or lost goods.
  • You may purchase additional Parcel Insurance for orders over $100 (before fees) and covers the full contents in the event of damage or lost goods.

United States Retail Customers:

  • Receive free expedited shipping to anywhere in the Continental United States on any single order totaling $99.00+
  • For orders that don't qualify for free shipping: we offer a range of shipping options for you to choose from.
    • We recommend you pay the extra charge for tracked package to avoid any issues.
    • Customer is responsible for any import fees or duties to the United States of America.
    • *Please note: We are not responsible for lost or stolen parcels.
    • Parcel Insurance is included on orders $100 or less (before fees) and covers the full contents in the event of damage or lost goods.
    • You may purchase additional Parcel Insurance for orders over $100 (before fees) and covers the full contents in the event of damage or lost goods.
    • Fees charged in Canadian Funds.

Wholesale:

  • Distributors (Canada and US):
    • To help with shipping, we offer a range of shipping options within Canada and the United States.
    • We now offer Flat-Rate shipping based on your cart total (before tax and fees).
      • Your cart can contain Regular Price and Clearance / Sale items!
    • Free shipping is available on any single order #$500+ (before tax and fees) in Canada, and #$500+ in the United States.
      • Fees are charged in CDN funds.
    • *Please note: We are not responsible for lost or stolen parcels. We are not responsible for import fees and/or duties (if any) to the United States of America. This is your responsibility.
    • Parcel Insurance is included on orders $100 or less (before fees) and covers the full contents in the event of damage or lost goods.
    • You may purchase additional Parcel Insurance for orders over $100 (before fees) and covers the full contents in the event of damage or lost goods.
    • #Sale (Clearance) items do not count towards free shipping amount.

 

*Shipping fees are based on the Province where your order is being shipped to.

If your Billing Province is Alberta and your Shipping Province is Ontario, you will be charged $15.99 for shipping, plus applicable taxes for Ontario.
If your Billing Province is Ontario and your Shipping Province is Alberta, you will be charged $11.99 for shipping, plus applicable taxes for Alberta.
If your Billing and Shipping Province is Alberta, you will be charged $11.99 for shipping, plus applicable taxes for Alberta.